Quality Endorsed

We are a quality endorsed company that maintains very high standards, which transcend into high quality service offerings.

Quality Management Systems with ISO 9001 certification, the world’s most recognised business management standard, have been adopted across all industry types, from manufacturing through professional service organizations
ISO 9001 certification is an example of Golden Brown Cleaning Services ongoing commitment to quality. ISO 9001 is one of the world's most recognised quality management standard, and we use it to ensure that we are continuously improving our processes, products and services. Having successfully maintained ISO 9001 certification through regularly scheduled audits, we continue to maintain our high standard of supplying superior products and exceptional customer service to you.

Registration Certificate ISO 9001 : 2008

QAS International ISO 9001 AU1582

Registration Certificate ISO 9001 : 2008

The Management of Golden Brown Cleaning Service is operating under the control of a quality management system along the lines laid down in ISO9001: 2008 standards.
The Company places particular emphasis on obtaining client satisfaction by:

• Responding promptly and accurately to customer inquiries and orders
  
• A constant pursuit of quality, value and reliability in the products and services the Company supplies to its customers
  
• Ensuring that its management and staff are fully trained to meet the requirements of the business and its customers
  
• Constantly striving to meet and where possible exceed its customer’s expectations
  Working closely with its customers and suppliers in seeking to establish the highest quality standards
  
• Adopt a forward-looking view on future business decisions which may have an impact on quality
  
• Train all members of staff in the needs and responsibilities of quality management
  
• Continual improvement to the Quality Policy
  

To meet the specified requirement of the Customer, the Company applies a quality management system in conjunction with other management controls; this is described in the Quality and Procedure Manuals.
Responsibility for upholding this policy is Company-wide under the guidance and with the assistance of senior management who encourage the personal commitment of all staff to address quality as part of their skill base.
It is the Company’s policy to seek to operate to these standards continuously and to implement and operate fully the ISO9001: 2008 standard through registration and annual review.
The Company complies with all applicable legislation relevant to its industry including all health and safety regulations.