Mytee Products • 13655 Stowe Dr. Poway, CA 92064 • P. 858.679.1191 • F. 858.726.6005 • www.mytee.com
Mytee® Limited Warranty Policy
Mytee Products, Inc. endeavors to provide high quality products and product support to its customers and therefore
backs up all of its new products purchased from Mytee Products Inc. (Mytee) or any authorized Mytee distributor/service
center with this limited warranty. Mytee warrants against all manufacturer’s defects, defects in workmanship, and defects
in material only.
This limited warranty begins on the date of the customer purchase and is valid and available to the original purchaser only.
However, other than set forth herein, Mytee gives no warranty, express or implied, as to description, quality, merchantability,
fitness for any particular purpose, productiveness, infringement, or other matter, of any goods which Mytee shall supply.
There are no warranties, which extend beyond the description on the face hereof. Mytee shall in no way be responsible for
the proper use and application of the goods. Mytee neither assumes nor authorizes any other person to assume for Mytee
any other liability in connection with the sale of Mytee goods. This limited warranty policy may be changed or withdrawn
by Mytee at any time without notice.
THE PRODUCTS SOLD BY MYTEE ARE NOT DESIGNED OR INTENDED FOR PERSONAL, FAMILY OR HOUSEHOLD USE.
The capacity, output, and other features of products sold by Mytee are designed specifically for commercial, industrial
or institutional use by adult persons knowledgeable of the proper application and operation of the products. If used
improperly in a domestic or household setting, a failure to operate at appropriate power levels or to properly serve the
energy requirements of a product may cause damage to the product. Many of the products use water and/or solutions in
conjunction with heat or pressure which, if misapplied or improperly used, can damage the product itself. Because Mytee
does not warrant any product that evidences misapplication, abuse, negligence in use or care, or abnormal use, you are
advised not to use these products without appropriate training or operational knowledge.
90-DAY PARTS AND LABOR LIMITED WARRANTY
Mytee will cover parts and labor on all components for 90 days from the date of original purchase, on new equipment. This
warranty only applies to defects in workmanship and materials as determined by the manufacturer and covers the cost of
replacement and labor by a Mytee authorized distributor or service center only. It does not cover shipping costs.
90-DAY WEAR PARTS LIMITED WARRANTY
Mytee will replace all wear parts for 90 days from the date of original purchase of new equipment. Wear parts are items
which wear out as a result of usage or the passage of time and are consumed despite attempts to maintain them, such as
gaskets, wheels, brass, cords, wires, electrical terminals, hoses, switches, thermostats, plastisol parts, filters, bearings,
brushes, solenoids, o-rings, bulbs, heating elements, castors, or other parts deemed wear items in Mytee’s sole discretion.
This warranty covers the cost of replacement only and does not cover shipping or labor costs.
2-YEAR MAJOR COMPONENTS WARRANTY
Mytee warrants that pumps, vacuum and floor machine motors, and heaters are covered for a two (2) year limited warranty
from the date of original purchase. This warranty does not apply and is void if the pump, vacuum motor, or heater has worn
motor brushes, water damage, freezing, chemical build-up, chemical damage, or evidence of abuse, neglect or tampering.
This warranty covers the cost of replacement only, and does not cover shipping or labor costs. The standard 90-day parts
and labor warranty provisions apply for these components when purchased as a replacement or spare part.
Mytee Products • 13655 Stowe Dr. Poway, CA 92064 • P. 858.679.1191 • F. 858.726.6005 • www.mytee.com
5-YEAR LIMITED HOUSING WARRANTY
Mytee warrants that all rotationally molded housing and tanks will be free from manufacturing defects, defects in
workmanship, and defects in material for five (5) years from the date of original purchase. This warranty does not apply
and is void if there is evidence of abuse or neglect. Replacement cost does not include the cost of shipping or labor.
SERVICE FEE
Mytee Service Centers may charge a $15 fee for the processing of paperwork and diagnoses. Service Centers may also
ask for a deposit from end users that are not known customers that would be returned if the machine is approved for
warranty.
INTERNATIONAL DISTRIBUTORS
Due to the variances in local labor rates, Mytee will not reimburse labor for international distributors. Instead, the international
distributor will be responsible for setting and collecting their own labor fees, or factoring the cost into the pricing of new
units for sale. Warranty parts will be covered by Mytee as stated in our Warranty Policy, minus international shipping costs.
LIMITATION OF DAMAGES
The remedy of replacement or repair of any defective goods shall be the exclusive remedy under any warranty made by
Mytee, whether express or implied. In no event shall Mytee by liable for any incidental or consequential damages, property
damages, or personal injuries.
All limited warranties are void for, and Mytee does not warrant in any way, any product that evidences misapplication,
improper installation, abuse, lack of maintenance, negligence in use or care, abnormal use, alteration of design, use of
incompatible or corrosive chemicals, use in a rental service, and/or servicing, installation of parts, or repairs by anyone
other than Mytee or a Mytee authorized distributor or service center. Mytee may make changes in products it manufactures
and markets at any time; these changes are made without obligation to change, retrofit, or upgrade any product previously
sold or manufactured.
Mytee has no obligation to honor the limited warranties set forth herein unless the original purchaser, promptly upon
discovering the warranty claim and prior to continuing to use the product, contacts Mytee or a Mytee authorized distributor
or service center to describe the claim and to receive and follow instructions for documenting and resolving the claim. In
addition, the purchaser must provide the product to which the claim applies to Mytee or a Mytee authorized distributor or
service center for a thorough inspection. Mytee does not warrant or honor work not performed by an authorized distributor
or service center.
If any provision or portion of this limited warranty policy is found to be unenforceable, then the remaining provisions and
portions shall remain valid and enforceable. If any provision or portion of this limited warranty policy is found to be limited
by law, then that provision or portion shall be construed to make it effective within the bounds of law. For example, if there
are legal limitations on the duration of warranties, the warranties made herein shall be construed to have the minimum
duration required by law, or, if there are legal limitations of exclusion of remedies, the exclusions made herein shall be
construed to apply to the fullest extent possible without violating the law.
The validity, construction and performance of this warranty policy shall be governed by the laws of the State of California,
without respect to conflicts of laws principles. The exclusive jurisdiction of any legal action arising from or related to this
warranty policy shall be in the State of California and no legal action shall be commenced elsewhere.
REV 7.15.19